Tag: Artificial Intelligence (AI)

CEO Michael Jaszczyk of GK Software USA on retail AI tech for better in-store CX, omnichannel POS, and creating a level playing field for smaller retailers 1. Tell... Read More

Caroline Hynes, Director of Product at AI-based customer engagement platform Zendesk, discusses why CX leaders need a comprehensive customer view 1. Tell us how you came to be the Director of... Read More

Bill Pearson, Vice President, Internet of Things Group, Intel about how their customer obsession has helped developers bring optimized AI solutions to the market 1. Tell us about your role at... Read More

QBE Insurance General Manager David Bacon Addresses Challenges and Opportunities as AI Reshapes the Commercial Insurance Industry 1. Tell us a little bit about QBE and the key issues that needed... Read More

AI-driven customer service software Limitless allows expert customers to support service tickets on its platform says co-founder and CEO Roger Beadle 1. Tell us about your role at Limitless. I am co-founder... Read More